KlearSky: Client Testimonials: Cincinnati Symphony Orchestra

Cincinnati Symphony Orchestra Case Study

Completed Engagements:

Multi-database data conversion

Tessitura project management

Technical support and report writing

Management of website implementation

“KlearSky helped organize and guide us through a complete conversion of our patron management system--which at first appeared to be quite a daunting task for us. KlearSky's guidance helped keep the conversion project on track, and helped minimize some "false starts" and "backtracking" that might otherwise have occurred without their experience."

Don Auberger
Director of Finance
Cincinnati Symphony Orchestra
Cincinnati, OH

	Tessitura Project Management


	The Challenge: Cincinnati Symphony Orchestra (CSO) required both experienced project management as well as technical support expertise to assist with their Tessitura integration.


	The Solution: KlearSky provided overall project management and technical support to assist the Cincinnati Symphony Orchestra with their Tessitura integration.

Summary:
The Cincinnati Symphony Orchestra (CSO) executive leadership came to the realization that they needed outside consulting assistance to help them successfully complete the Tessitura implementation. The complexity of the integration required experienced project management. KlearSky was contracted to complete the job and to provide technology support for post conversion tasks.

KlearSky has executed over a dozen successful Tessitura implementations and has honed the project management approach. For an organization as large and diverse as the Cincinnati Symphony Orchestra it was critical that KlearSky provide strong leadership for the project team while keeping the steering committee (executive leadership) informed of project’s progress.

Over the course of a year and half KlearSky worked with the Cincinnati Symphony Orchestra staff to complete the Tessitura implementation, reorganize staff processes and procedures, oversee the CSO website integration with Tessitura, assist with financial reports, and manage staff training.